We ask that you the drivers keep sending us emails so that we can continue to update this section of our website. There are a lot of questions that you have and we want to hear about them and provide you with real honest answers so that you can be more informed as drivers.
Do we have to put new Cruising Lights on our Taxis?
The DFHV is currently in the process of approving new Cruising light providers. Once they are finished with there approval process all new vehicles put on the road will have to have a new cruising light installed on their taxi. The old one will no longer be acceptable. For the drivers who do not need to do a vehicle change you can keep the current Domelight for as long as you keep the car. This includes renewals, if you are only renewing your registration you can certainly keep your existing light.
Has the Deadline to install the New DTS been extended?
Yes, The city saw that drivers and companies needed a little more time to make the Switch. The bottom line is why should you wait? The DTS is more affordable and gives you the fighting chance you need to go digital. Though the District has extended the deadline to switch to the all new DTS you should not wait to make the change. Start saving money and getting paid everyday by making the change to Bay Cab.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services are available to answer your questions 24/7/365. We Love our drivers and consider them family. If you see someone who has a bay cab, ask them about us. We bring a new level of Customer service and more importantly respect to the industry. This industry was in real need of customer service. At bay cab, this is one of the things we are most proud of.
Can I just download Square and use that to drive Taxi?
No, You must choose 1 of the 6 DTS services in order to follow the rules. The DTS is required to do several things on your behalf some of them include, paying the DCTC surcharge fee and handling customer requests 24 hours a day. Please do not get caught trying to use your own Square with using a licensed DTS provider. Remember the DTS is not only about credit card payment solutions, but it is about the bigger picture of going digital and being the best choice for passengers.
How DO I get a New H-Tag?
The DFHV now has made it possible for drivers to get new h-tags. First you have to buy one of two types of vehicles only. One you need to buy a wheel chair accessible Vehicle, (WAV), and two you need to buy an electric vehicle. We ask that you be careful though because there are different rules regarding the year the vehicle must be in order to qualify for a new h-tag.
Did the Teamsters change their Leadership?
Yes, Actually there a a few key member still there, but overall the Teamsters have completely changed personnel and they have changed their approach to how to better help the taxi drivers. TYhe Teamsters
now has a great leader by the name of Isiah and he has joined forces with a few taxi companies and several drivers to create the best plan possible to help taci drivers with current issues and the decline of trips.